Use this store regularly. Went today on an urgent anti flea mission and spoke to two very helpful members of staff. One of whom has completed training in flea eradication and gave us lots of helpful info that left us itchy but much wiser. Also, very helpful, honest cashier giving info on the grooming services. They’re really helpful, knowledgable and friendly. Pets at home should be proud!
The staff were very knowledgeable & friendly, the store itself was easy to find & although small it was well stocked. We bought 6 lovely little fish, but alas they all died within 3 days....we checked the water with the usual '7 test' testing strips and all was well with the water and temperature. ????♂️
Ordered a pick up online and was greeted by Paul, he is an amazing and knowledgeable person whom is very friendly and a smile that lights any room. I signed up to the app as he persuaded me on much savings and easier ordering. Thank you Paul x
First as you enter there are 2 dog bowls full of water for pets. Large selection of toys and food. Great little store friendly staff who smile and make conversation. Also you are allowed to take your pets into the store. Very happy thanks guys ????
Arrived at the pet shop, asked for assistance with 2 members of staff & was told to wait by the animal cages, after 15 minutes an assistance came and explained to her how it was my first pet and needed a bit more information, asked for the American breed Guinea pig and was told as a response that none of the Guinea pigs where born in America which was funny because it doesn’t have to be born in that place for it to be the breed, after pressing her she finally admitted to not knowing any breeds of the Guinea pigs she then proceeded to tell me that I couldn’t purchase 2 and had to purchase all 3 which was very wrong considering Guinea pigs are able to live in 2 and wanting 3 is a choice not a must. Left the shop with no Guinea pigs and went to the Enfield pets at home which had far better service.
